Technical Solutions Specialist- Security Technology

Overview An internal vacancy at a national integrated security services provider, within the Security Technology Division, responsible for designing, advising and overseeing the implementation of integrated electronic security and fire detection system solutions — including CCTV, Access Control, Fire Detection, Intrusion Detection and Electric Fencing — while acting as a trusted senior technical advisor to clients, sales and operational teams. Requirements - Minimum 5+ years in electronic security & fire detection system design and installations - Advanced knowledge of CCTV, Access Control, Fire Detection, Intrusion Detection and Electric Fencing - Strong project management capability - Excellent stakeholder engagement and leadership skills - Relevant technical certifications - Valid driver's licence Technical Knowledge Advanced knowledge of integrated electronic security and fire detection systems including CCTV, access control, fire detection, intrusion detection, electric fencing and associated technologies; system design including schematics and bills of quantity; installation, commissioning and quality-assurance processes; regulatory and compliance requirements within the electronic security industry. Skills & Competencies Advanced technical troubleshooting and fault diagnosis; strong project and stakeholder management; able to read and interpret technical drawings, specifications and manuals; excellent communication and client-advisory skills; commercial awareness and cost-consciousness; high attention to detail and problem-solving; leadership, mentoring and the ability to act as senior escalation authority; strong customer service orientation with high accountability and integrity. Key Responsibilities - Conduct risk-based site assessments and technical evaluations to determine appropriate security solutions - Design integrated electronic security & fire detection solutions — including schematics and bills of quantity — aligned to client needs and industry standards - Select suitable products and technologies to ensure sustainability and cost efficiency - Oversee small, medium and enterprise-scale security system installations - Implement standardised installation processes and quality-control checkpoints (pre-install, mid-install, commissioning) - Act as escalation authority for complex technical issues and advanced problem resolution - Provide technical support and advisory services to sales, operations and clients - Ensure regulatory and compliance adherence and alignment with company standards - Drive cost optimisation and product standardisation - Maintain executive-level client engagement throughout the project lifecycle - Evaluate emerging technologies and recommend improvements to product offerings - Prepare technical documentation, reports and handover documentation (as-built drawings and asset registers) Performance Measures Successful delivery of projects within agreed timelines and budgets; reduction in installation errors and rework; customer satisfaction ratings and client retention; achievement of cost-saving targets through efficient system design; compliance with installation standards and regulatory requirements; technical escalations resolved within SLA; contribution to increased sales through technical advisory support; implementation of standardised installation procedures across projects. Working Conditions Full-time with potential overtime; availability for evenings/weekends when operationally required; regular travel to client sites and field-based work.