Senior Voice Technician

Senior Voice Technician

Responsible for performing skilled technician work in the service/repair, alteration, installation and maintenance of all Telecoms-related systems.

 Installation and configuration of Telecoms systems

 Installation of cabling systems, data cables and RF cabling

 Troubleshooting, fault-finding and problem-solving of various Telecoms and related equipment

 Provide and complete SLA Maintenance within specified timeframe as agreed by client and report any abnormalities

 Reporting on conditions of equipment and associated systems

 Provide quality support service on site (client facing) and remotely

 Training of end user and client personnel

 Additional duties as directed by management

Installation and Repair of PABX Equipment.

A sound knowledge of Telecoms systems (Samsung, Mitel, Yeastar)

A sound knowledge of networking related to Telecoms systems (Wireshark, IP networking, IP routing, VOIP Troubleshooting, Remote Support principles)

A+ , N+ , MTCNA certification would be an advantage

Must have Linux,  Asterisk and SQL skills.

Freeswitch, kamailio SBC and 3cx all are advantageous as part of the role.

Technical qualification would be advantageous (e.g. N3)

Good understanding of networking and equipment fundamentals (Ethernet, Cabling standards, TCP/IP)

Solid understanding of desktop operating systems, Web browsers and email clients

Ability to read and interpret relevant drawings

A minimum of two years’ experience in PABX Installations and Repairs

Driver’s License (Code B or Higher) required with own reliable transport (preferable)

Clear credit history

Clear Criminal record.

±40,000 depending on experience.

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