Postion can be based from either the office in Cape Town CBD, or Melrose Area of Johannesburg 

As a Technical Coordinator, you will be responsible for reviewing and prioritizing incoming support tickets, managing ticket queues, and ensuring efficient service delivery to our client’s businesses. You will act as a liaison between the Technical Team, Suppliers, and Clients, ensuring that support requests are logged, attended to, and resolved in a timely manner.  

Matric.  

Business/Operations Qualification will be advantageous. 

3 years’ experience in a similar environment and industry. 

NON-NEGOTIABLE, must have MSP Technical Experience

Experience working on a ticketing system

Experience assigning Microsoft 365 support tickets.

R22,000- R32,000