IT Technician/Engineer

Installation and configuration of Client Servers

Installation and configuration of Client Firewalls

Installation and configuration of Client Infrastructure

Create, manage and maintain appropriate site documentation

Daily Client backup monitoring and troubleshooting

Log, assign and resolve support cases on the service desk within the severities

Timeously attending to alarms created within the Managed Services Platform

Ensure that Client Servers have all Windows updates

Ensure that Client and Server Anti-Virus is up to date

Maintaining Eset Endpoint Antivirus Server

Perform client visits as required

Providing clients with accurate, detailed and presentable monthly reports

General knowledge of Networking infrastructure including VLANs

Answering the helpdesk phone

May be required to work after hours/during weekends from time to time as some maintenance on customer’s infrastructure can only be done during this time.

At least 2 years experience in a similar role

2 or 3 year IT qualification from a recognized institution

A+, N+

MCSA, MCSE

AZURE Foundation

Office 365 Certification

VMware (advantageous)

Firewall and Switch configuration (Highly advantageous)

Salary Between R20k and R35k per month